Resources for Disaster Recovery

Welcome to the Recovery Page!

Contents:

Definition of Recovery

Nonprofits by Recovery Function

Recovery Resources

Definition of Disaster Recovery

Recovery in disasters is the phase including, but not limited to, rebuilding infrastructure systems; providing adequate interim and long-term housing for survivors; restoring health, social, and community services; promoting economic development; and restoring natural and cultural resources. Long-term recovery may continue for months or years. It addresses rebuilding or relocating damaged or destroyed social, economic, natural, and built environments and involves a move to self-sufficiency, sustainability, and resilience.

Nonprofits by Recovery Function  |  Nonprofit Descriptions

Section Contents: Animal and Pet Services  |  Business Restoration  |   Construction-related  |  Debris Removal  |  Case Management  |   Health, Mental Health, and Spiritual Services  |   Restoration  |  Outreach and Information  |  Support Services   |  Volunteer Management

Animal and Pet Services  |  Top of Page

Care

• Humane Society of the United States Emergency Services Animal Rescue Team

Sheltering

• Humane Society of the United States Emergency Services Animal Rescue Team

Business Restoration  |  Top of Page

Job Training and Retraining / Vocational Education

• Latter-day Saints Charities

Business Mentoring

Small Business Development Centers (SBDCs):  Universities, colleges, and local economic development organizations partner with the U.S. Small Business Administration to provide educational services to small business owners and prospective entrepreneurs through SBDCs. SBDCs assist small businesses with financial, marketing, production, organization, engineering and technical problems and feasibility studies, and may also offer other services.  

• U.S. Small Business Administration
• Association of Small Business Development Centers

Construction-related Recovery Activities

The construction-related recovery activities category encompasses a full range of construction work to repair, rehabilitate, or reconstruct properties damaged or destroyed by a disaster event, as well as training and property management.

Muck-outs/Gutting

• ACTS World Relief 
• All Hands Volunteers 
• Catholic Charities USA 
• Church of the Brethren Disaster Ministries 
• Churches of Scientology Disaster Response 
• CityTeam International
• Convoy of Hope 
• Episcopal Relief & Development 
• Latter-day Saints Charities 
• Mennonite Disaster Service 
• Mission to North America / Presbyterian Church of America 
• Nazarene Disaster Response 
• NECHAMA – Jewish Response to Disaster 
• Operation Blessing International
• Presbyterian Disaster Assistance 
• Southern Baptist Disaster Relief 
• United Church of Christ Office of National Disaster Ministries 
• United Methodist Committee on Relief (UMCOR) 

Roof Repair

• ACTS World Relief
• Church of the Brethren Disaster Ministries
• CityTeam International 
• Habitat for Humanity
• Hope worldwide 
• Mennonite Disaster Service
• Mission to North America / Presbyterian Church of America 
• National Baptist Convention 
• Operation Blessing International 
• Rebuilding Together 
• Southern Baptist Disaster Relief 
• United Church of Christ Office of National Disaster Ministries 
• United Methodist Committee on Relief (UMCOR) 

Mold Remediation

• CityTeam International
• Hope worldwide 
• Nazarene Disaster Response 
• Operation Blessing International 
• Presbyterian Disaster Assistance 
• Rebuilding Together 
• Southern Baptist Disaster Relief 
• United Church of Christ Office of National Disaster Ministries 

Foundation Work

• Habitat for Humanity 
• Mennonite Disaster Service
• Rebuilding Together 

Framing

• Church of the Brethren Disaster Ministries
• CityTeam International 
• Habitat for Humanity
• Hope worldwide 
• Mennonite Disaster Service 
• Nazarene Disaster Response 
• Rebuilding Together 
• Southern Baptist Disaster Relief 
• United Methodist Committee on Relief (UMCOR) 

Full Home Rebuild/Reconstruction

• Habitat for Humanity 
• Mennonite Disaster Service 
• Mission to North America / Presbyterian Church of America
• National Baptist Convention 
• Nazarene Disaster Response 
• Operation Blessing International 
• Rebuilding Together 
• United Church of Christ Office of National Disaster Ministries 

Repair/Rebuild Laborers

Some organizations provide unskilled construction labor activities to repair and/or rebuild.

• ACTS World Relief
• Christian Reformed World Relief Committee Disaster Response Services
• Church of the Brethren Disaster Ministries
• CityTeam International
• Convoy of Hope
• Episcopal Relief & Development
• Habitat for Humanity
• Hope worldwide
• International Relief & Development
• Latter-day Saints Charities
• Lutheran Disaster Services
• Mennonite Disaster Service
• Mission to North America / Presbyterian Church of America
• National Baptist Convention
• Nazarene Disaster Response
• NECHAMA – Jewish Response to Disaster
• Operation Blessing International
• Presbyterian Disaster Assistance
• Rebuilding Together
• Samaritan’s Purse
• Southern Baptist Disaster Relief
• United Methodist Committee on Relief (UMCOR)
• United Church of Christ Office of National Disaster Ministries

Debris Removal  |  Top of Page

• ACTS World Relief
• All Hands Volunteers
• Catholic Charities USA
• Church of the Brethren Disaster Ministries
• Churches of Scientology Disaster Response
• Convoy of Hope
• Episcopal Relief & Development
• Hope worldwide
• Latter-day Saints Charities
• Lutheran Disaster Services 
• Mennonite Disaster Service
• Mission to North America / Presbyterian Church of America
• National Baptist Convention
• Nazarene Disaster Response
• NECHAMA – Jewish Response to Disaster
• Operation Blessing International
• Presbyterian Disaster Assistance
• Samaritan’s Purse
• Southern Baptist Disaster Relief
• United Methodist Committee on Relief (UMCOR)

Disaster Case Management  |  Top of Page

In disaster case management, a disaster case manager works with an individual or family to plan and work toward recovery and serves as a coordinator of services and resources for the client. This may involve a range of services and resources from health and mental health to financial and housing counseling and housing placement, job retraining, etc. In a continuity of care approach to disaster case management, a case manager stays with a client through recovery, though turnover of case managers and shortened programs due to shortages of funding and other reasons often occurs.

• American Red Cross
• Catholic Charities USA
• Hope worldwide
• Lutheran Disaster Services 
• Society of St. Vincent de Paul
• Salvation Army
• United Methodist Committee on Relief (UMCOR)

Health, Mental Health & Spiritual Care  |  Top of Page

Disaster events create the need for healthcare services and often exacerbate the need for mental health and spiritual care. Stress on individuals increases. Post-traumatic stress syndrome and post-traumatic stress disorder often become symptomatic a while after an event.  Increased domestic violence may also occur.

Mental Health

Mental health services are provided by trained and generally licensed professionals.  Services may include, but are not limited to, family support programs and counseling for post-traumatic stress syndrome & disorder and related diagnoses, mental/behavior health services for the elderly and special needs populations, domestic violence prevention and counseling services.

• American Red Cross
• International Critical Incident Stress Foundation
• Jewish Federations of North America
• Latter-day Saints Charities
• Save the Children

Pastoral Counseling

The term “pastoral services” has been used to include both spiritual and religious counseling.

• ACS Disaster Response (ACS DR)
• ACTS World Relief
• Billy Graham Rapid Response Team
• Church World Service Emergency Response Program
• Cooperative Baptist Fellowship 
• Hope worldwide  
• Jewish Federations of North America
• Latter-day Saints Charities
• Mennonite Disaster Service
• Mission to North America / Presbyterian Church of America
• National Association of Jewish Chaplains (Pastoral counseling for disaster relief providers as well as disaster survivors)
• Presbyterian Disaster Assistance

Natural and Cultural Resources Restoration  |  Top of Page

A disaster can damage historic properties, environmentally sensitive areas, forests, and parks and recreation structures just as it can damage homes and businesses. Often restoration is managed by nonprofit organizations with limited resources. No NVOAD national member organizations currently perform these functions.

• Restoration and preservation of historic properties
• Restoration and preservation of parks and recreation areas and facilities, and of environmentally sensitive areas
• Restoration and operation of cultural facilities

Outreach and Information  |  Top of Page

Call Center Staffing

• Call centers are frequently used to provide information on assistance resources.
• Alliance of information and Referral Systems (AIRS)
• All Hands Volunteers
• Presbyterian Disaster Assistance
• Southern Baptist Disaster Relief
• United Way Worldwide

Database Management

• Alliance of information and Referral Systems (AIRS)
• All Hands Volunteers
• American Red Cross
• Buddhist Tzu Chi Foundation, U.S.A
• Feed the Children (internal database management of partners and donations)
• Jewish Federations of North America
• Mission to North America / Presbyterian Church of America (Database management online volunteer registration and rehabilitation)
• Nazarene Disaster Response (International database called “NazServe” to register volunteers)
• Presbyterian Disaster Assistance
• Salvation Army
• Southern Baptist Disaster Relief
• United Way Worldwide

Support Services  |  Top of Page

Financial Counseling

Counseling on managing individual and family finances can be extremely helpful, especially for those whose world has be turned upside down by a disaster event.

• American Red Cross
• Hope Coalition America

Financial Assistance / Grants

The organizations below may provide limited financial assistance or grants to disaster survivors.

• American Red Cross
• Catholic Charities USA
• Church World Service Emergency Response Program  (Also Long Term Recovery Committee grants, training, and consultation)
• Hands on Network
• International Critical Incident Stress Foundation
• International Relief & Development
• Jewish Federations of North America
• Latter-day Saints Charities
• Mission to North America / Presbyterian Church of America
• National Baptist Convention
• Operation Blessing International
• Presbyterian Disaster Assistance
• Salvation Army
• United Church of Christ Office of National Disaster Ministries
• United Methodist Committee on Relief (UMCOR)

Other Support Services

• American Logistics Aid Network, provides supply chain logistics and management expertise.
• Feed the Children, provides building materials and supplies for long-term recovery and materials for bulk distribution by partner organizations with 40+ tractor trailers (including 2 refrigerated trucks and 5 box trucks) available for goods transportation.
• Operation Blessing International, has semi-trucks for transportation of goods and materials
• Presbyterian Disaster Assistance, can provide volunteer housing/hosting

Volunteer Management  |  Top of Page

Training of Spontaneous Unaffiliated Volunteers

• All Hands Volunteers
• Catholic Charities USA
• Christian Reformed World Relief Committee Disaster Response Services
• Church of the Brethren Disaster Ministries
• Cooperative Baptist Fellowship 
• Episcopal Relief & Development
• Habitat for Humanity
• Hope worldwide
• International Relief & Development
• Latter-day Saints Charities
• Lutheran Disaster Services 
• National Baptist Convention
• Nazarene Disaster Response
• NECHAMA – Jewish Response to Disaster
• Presbyterian Disaster Assistance

Resources for Recovery |  Top of Page

• National Disaster Recovery Framework, Federal Emergency Management Agency
• National Disaster Housing Strategy Resource Center, Federal Emergency Management Agency
• National Disaster Recovery Program Database, Federal Emergency Management Agency
• Insurance company claims numbers, beware of crooked contractors, insurance issues regarding catastrophes, Insurance Information Institute  
• Documents on NVOAD website on: disaster case management, donations management, volunteer management, emotional and spiritual care, and rebuild and repair points of consensus
• What a Successful Recovery Looks Like, U.S. Chamber BCLC

Disaster Case Management

• Disaster Recovery Case Management Services, Council on Accreditation
• Disaster Case Management Guidelines, NVOAD (PDF)

Support Services

• Locating HUD-Approved Housing Counseling Agencies
• “Credit Counseling Agencies: A Service or a Scam,” U.S. Internal Revenue Service
• “Fiscal Fitness: Choosing a Credit Counselor,” Federal Trade Commission
• “Avoiding loan scams after a natural disaster,” Consumer Financial Protection Bureau
• “Avoiding Financial Traps: Recognizing and Steering Clear of Tricks, Scams, Fraud, and Other Traps,” Freddie Mac (PDF)
• The Outcome Indicators Project: A framework for tracking nonprofit performance, a joint project of the Urban Institute and the Center for What Works

Volunteer Management

• “Developing and Managing Volunteer Programs,” Free Management Library  

Preparedness  |  response  |  Top of Page